Our 30-day promise
If you are not happy with your item, you can return it within 30 days of delivery for a refund.
How to return
Email us with your order number and the item you want to return. We will reply with simple return steps.
Items should be unused and in their original packaging.
Refunds
Once we receive and check your return, we refund the original payment method within 5 to 7 business days.
Items we cannot return
Digital products such as eGift cards and software codes cannot be returned once they have been sent or used.
Shipping
Orders over $40 ship free. Standard shipping on smaller orders is $6.25. Most orders leave our warehouse within 1 to 2 business days.
Questions? Email support@shopexploration.com or call +1 718-821-2412.